Pubstar

Pubstar Privacy Policy

Effective October 14, 2026

The short version: Pubstar is a private portal where our studio and the creators we work with share the status of their published work. We collect the account and profile details you give us, use them only to run the studio, and never sell them or use them for ads.

Who we are

Pubstar is made and run by Happy Heart Software LLC, doing business as Happy Heart Software, based in Ohio, USA ("Happy Heart Software", "we", "us", "the studio"). This policy covers Pubstar only.

What we collect

Your account: you sign in with your Happy Heart Software account. Pubstar receives its ID, your email address (and whether it's confirmed) and your name, and keeps the ID and email to know which Pubstar profile is yours. Your password stays with Happy Heart Software accounts, and Pubstar never sees it. If you used Pubstar before, your old Pubstar sign-in (your email address) is kept so your profile stays yours.
Your profile: the details you choose to add, such as your full name, creator name, location, portfolio link and bio.
Creator and catalog records: details the studio keeps about you and your work, such as titles, status, sales channels and preview images or PDFs that the studio uploads.
Messages: when you use a contact or catalog-update form, your name, email and message are delivered to our inbox. Forms sent from the portal also include your account email, creator name and, for update requests, the title and status of that work.

Who can see it

Pubstar isn't public. You can see only your own profile, records and previews. Studio administrators can see all creator profiles, records and previews so they can manage the catalog. Preview files are kept in private storage and opened through links that expire after an hour.

How we use your information

To run your account and show you the status of your work.
To market and distribute your work as agreed with you.
To reply to your messages.

Pubstar doesn't show ads or track you across other websites. The web version counts visits, as described under Analytics below. We don't sell your information or share it for advertising.

Analytics

The web version of Pubstar uses Cloudflare Web Analytics to count visits. It's run by Cloudflare, which hosts Pubstar, not by an advertising company. It doesn't use cookies or store anything on your device, doesn't give you an identifier, and doesn't follow you to other websites, so nothing links separate visits back to you.

It records, in total across all visitors: which pages were viewed, the referrer (the page that linked to Pubstar), your general browser, operating system and device type, your approximate country (worked out from your IP address, which isn't used to identify you), and how quickly pages loaded.

The Pubstar Android app doesn't use Cloudflare Web Analytics.

Services involved

Happy Heart Software accounts, our own sign-in service, signs you in. Its privacy policy covers what it keeps.
Supabase provides our database and file storage.
Cookies: Pubstar uses one cookie to keep you signed in for up to 7 days, a second for up to 15 minutes while you sign in, and a third that keeps the sign-in reply from your Happy Heart Software account so that signing out of Pubstar can sign you out there too. They're needed for the portal to work, and Pubstar doesn't use advertising cookies.
Cloudflare hosts Pubstar and may keep request logs, including IP addresses, for security. It also provides visit counts for the web version (Cloudflare Web Analytics).
Heartforms, our own form service, receives support and studio messages and keeps a copy until we delete it. It runs on Cloudflare and sends the email through Resend. Our inbox is hosted by Google Workspace.

How long we keep it

We keep your account, profile and records while you work with the studio, and for as long as we need them for business and legal records after that. Messages are kept in our email for as long as we need them to work with you.

Deleting your data

You can edit your profile in the portal at any time. To close your account, or to have your records and preview files deleted, email contact+pubstar@happyheartsoftware.com and we'll do it for you.

Children

Pubstar isn't directed to children under 13, and we don't knowingly collect their personal information. If you believe a child has sent us information, contact us and we'll delete it.

Your choices and rights

You can ask us what personal information we hold about you, and ask us to correct or delete it. Email contact+pubstar@happyheartsoftware.com and we'll help. Depending on where you live, you may have additional rights, and we'll honor them.

Changes to this policy

If we change this policy, we'll post the new version here and update the date at the top. If a change affects information we already hold, we'll tell you in the app before it takes effect.

Contact us

Questions about your privacy? Email contact+pubstar@happyheartsoftware.com.

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